Your Workforce – A Precious and Costly Resource
Labor costs represent the highest expense in any company’s budget, even under the best of circumstances. When frequent errors in hiring occur, or systems and procedures for retaining good employees are not in place, the costs to a company rise astronomically.
That gives you – the hiring decision maker or human resources manager – an awesome responsibility.
The process of interviewing an applicant, for instance, is much like courtship. Everyone puts their best foot forward with an impeccable resume and faultless manners. What may be lurking beneath the surface is difficult to ascertain without an impartial procedure.
Once a person is hired, the work is not finished, and thorough training is only part of it. Performance reviews must be held at regular intervals – preferably more than once a year. A common complaint among employees is feeling ignored and taken for granted. This breeds discontent and, if not addressed, good people are lost to the company.
Luckily, the perfect tools for assessing applicants and for reviewing and nurturing employees are available.